Mortgage Origination
Pre-underwriting Support Solution: LoanAccel
Digital Solution
Drive innovation and speed in mortgage lending with our pre-underwriting support solution LoanAccel.Clear to close in 16 days, application to underwriting time less than 1 hour for 1-touch files for a leading lea...
QC and Compliance Testing Platform: Copasys
Digital Platform
Achieve an efficient and effective testing environment with Copasys, our automated platform for QC and Regulatory Com...Compliance Audit and QC in Payment Processing with our automated compliance & QC platform Copasys
Mortgage Quality Audits/Checks
Business Process Management
Consistently improve loan quality and process efficiency across the mortgage lifecycle with Mortgage QC14% improvement in quality of underwriting of mortgage loans for a top 25 U.S. Bank.
Mortgage Origination Support
Business Process Management
Improve processes and governance while lowering cost with our Mortgage Services.45% productivity increase and 50% faster turn time in residential mortgage input function for a top 25 U.S. Bank.
Our professionals annually support:
- 175,000 origination,
transactions - $42B - 285+ mortgage
processes - 8.4 M boarding &
indexing of documents
Mortgage Servicing
QC and Compliance Testing Platform: Copasys
Digital Platform
Achieve an efficient and effective testing environment with Copasys, our automated platform for QC and Regulatory Com...Compliance Audit and QC in Payment Processing with our automated compliance & QC platform Copasys
Property Tax Platform - RETS
Digital Platform
Enhance precision and efficiency in tax servicing with our technology-enabled property tax platform RETSAchieving 99.999% accuracy in commercial tax payment processing using RETS.
Mortgage Servicing Support
Business Process Management
Delight customers and achieve quicker turn time with our Mortgage Servicing Support Services.20% lower costs while delivering same day turn around in loan servicing requests.
Default Management Solutions
Business Process Management
Be future-ready and adapt to market volatility with our suite of Default Management Solutions.20% Lower Costs while Delivering Same Day Turn Around in Loan Servicing Requests
Collections Support Services
Business Process Management
Scale up to meet market demands and enhance customer experience with our Collections Support Services.67% faster response rate to customer requests for a top 20 U.S. Bank.
Property Search Platform - SmartProp
Digital Platform
Digitize your title insurance operations and enhance agility with our property title search platform SmartPro...70% quicker property search reports using SmartProp®.
Property Tax Platform - SmartTrak
Digital Platform
Secure and accelerate your tax reporting using technology with our property tax platform SmartTrak®.Managing volume surges using SmartTrak® tax reports.
Our professionals annually support:
- 1M loan servicing
customer requests - $1.4B total tax
amount reporting - 4.3M outbound and inbound
calls for collections
Cross-Industry
Customer Contact Center
Cross-Industry Solution
Enhance customer experience & save costs with our Omnichannel Contact Center.12% improvement in first call resolution to minimize false placement of lender placed insurance.
Data & Analytics
Cross-Industry Solution
Enhance data quality & make better business decisions with our Data & Analytics Solutions. 30% improvement in data quality in several lines of business for a top 20 U.S. Bank.
Information Security & Risk Management
Cross-Industry Solution
Prevent threats from information leakages and stay compliant with regulatory needs.Over 80% reduction in turn time in application access setup and control management.
Finance & Accounting Services
Cross-Industry Solution
Optimize costs and enhance efficiency with our Finance & Accounting Services.80% reduction in response time for Account Payable queries
Our professionals annually support:
- Over 5M inbound
and outbound calls - 3.6M email
customer requests - Master data de-duplication
of 1.2M customer records
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