1 Customer
- A Top 10 Lender Solutions Provider
2 Business Situation
- Fluctuating volumes of Title Search requests for loan portfolios
- Quality & Turn Time issues with existing suppliers
3 Solutioning
- Use of SmartProp® for order placement, tracking and fulfillment
- Use of streamlined processing & a robust abstractor network for the best turn-times and prices
4 Execution
- Deployed independent teams for sub-functions, and for 100% Quality Review
- Cross trained teams used to manage high volume batches
- Continuous training programs
5 Value Delivered
Reduced turn time:
- By 70% for batch orders
- By 50% for regular orders
Customized Reports
Flat pricing offered for batches
Great month team! Definitely pleased with the performance
Director, Title Vendor Management
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